A couple years ago, after 7 or 8 long years together, my beloved coffee machine broke. The time felt right for an upgrade. I had seen my friend Liz rave and rave about her Miele Countertop Coffee Machine. One day we were at lunch and I asked her if it was really worth it. I hate asking people if really expensive things are worth the money (they rarely are, and “worth it” is so different from person to person), but I did it anyway. Her whole face lit up. She proceeded to absolutely gush about how it makes better coffee than her coffee shop, how it made mornings so special, how you could make pretty much every drink with it (cappuccino, espresso, lattes, Americano!) and so on and so forth.
I decided to take the plunge and splurged on the Miele CM 6150 coffee maker (now sold out but the 6160 looks identical and acts as a similar Miele appliance). It is a lot of money to spend on a coffee machine, but something I use every single day. I am a big coffee person… I regularly buy (or bought, before getting this) myself a nice coffee a few times a week and at home typically have two cups a day. So I knew that if I really loved it, if it really was that good, it would be worth the investment in the long run.
Miele Coffee Maker Review
I truly love this coffee maker. And I kind of have a strange emotional attachment Miele espresso machines now. I have had it since mid-November and I actually miss it when I travel… the coffee just isn’t as good. I love how simple it is. A push of a button and I can have pretty much any coffee drink I want. Admittedly nine times out of ten I am just making myself an Americano but it is nice to be able to treat myself or a guest to a cappuccino without leaving the house.
I liked mine so much that I had to buy it for my parents for Christmas.
PS – my mug is from The Coy Collection – a very fun Black-owned small business.
Besides hearing Liz gush about her machine, this had spectacular reviews. People seemed to really love it. It was also the right size. It is pretty heavy but doesn’t take up too much counter space (about 10″ wide by 17″ deep). You can make pretty much any drink with it (espresso, coffee, cappuccino, long coffee, ristretto, latte macchiato, caffè latte) but it can also do hot water, hot milk, or just frothed milk. The water container holds about 60 ounces.
- The coffee is incomparable to any other at home coffee I’ve made. So, so good.
- It makes basically any kind of coffee drink you could want with the click of a button. No guess work or trying to figure out proportions.
- You can create individual user profiles to cater to different tastes and preferences.
- I love that it grinds the beans fresh for every cup. It definitely impacts the taste.
- It self-cleans. My parents jokingly call it the cleanest machine in the world. It rinses when you turn it on and then again when you are done making your drink(s). The outer machine itself is also very easy to clean (sometimes I worry about white). I just wipe it down with a damp cloth.
- This isn’t really a con but the machine does have maintenance. The biggest thing is that you have to descale it every 30 uses (this really isn’t a big deal, but it IS a big deal when you just really want coffee and are in a rush and you have to stop and descale the machine – it takes about 15 minutes – again not a huge deal but worth mentioning). The brew unit also needs to be degreased occasionally.
- It’s a little loud. This doesn’t bother me but my parents say that Muddy (their dog) barks every time it rinses itself, which is a lot (as mentioned above it rinses at start up and also afterward).
- Miele’s customer service is NOT IT. More on that below. I don’t think this is a true deterrent (I figured it out), but I was really put off.
How To Use A Miele Coffee Maker
Honestly, you just turn it on and tell it what you want. But I guess there are a couple other steps. When you first turn it on, it will go through a little self-rinsing routine. You might need to fill the water tank or dump out the drip tray which fills up with water and coffee grounds.
Keep the bean container filled with whole beans. The bean container holds about 11 oz. I bought these coffee beans at Liz’s recommendation and really like them but my boyfriend got me Joshua Tree coffee and I like that even better with this machines brewing tempature. We are both big fans of “The First Roast.”
There is also an option to use ground coffee but I haven’t tried that yet. I love that the machine grinds fresh beans for every cup… #spoiled.
If you are making a drink with milk, you just put the milk pipe straw into the top of the milk carton… it sucks the milk out of the carton, no extra containers necessary. However, if you’re looking to splurge on accessories, you can purchase the stainless steel milk flask from the Miele site.
There is a cup warmer on the top. Honestly, I don’t do this as I don’t like my coffee too hot but it’s a pretty cool feature!
How To Clean Miele Coffee Maker
This machine is pretty clean. You do need to descale it every 30-50 uses, but again that’s not a huge deal. I recommend buying Miele’s descaling tablets on Amazon. The coffee machine comes with two but if you are anything like me, 30 uses comes pretty quickly!
Miele Coffee Maker Repair and Customer Service
If you have an issue with your machine, you are better off going with google than calling them. My machine was stuck on the de-scale cycle (it went through the cycle 5 times, at first I thought maybe the machine was really dirty so I kept descaling it). I watched a few Youtube videos and nothing helped so I called them.
I spent a full hour on the phone with them describing the issue and giving them my contact information, only to be told they had no solution to my issue (which ended up being simple!) and would send me a box, and have me mail it back to them. The machine is very heavy, I did not want to do that. I ended up posting about the problem to my social media. A reader suggested putting more water in the tank (above the descale line). It worked like a charm.
My Honest Review Of The Miele Coffee Maker
I absolutely love this coffee machine and prefer it to any other coffee systems. And I am so happy I bought it. I am a big coffee person and have a cup or two every day and when my boyfriend is here, he has at least two. So for me, it’s worth it. It’s far and away the best at-home coffee I have ever tried. It’s so convenient and the coffee is just GOOD… almost creamy!
If you don’t care that much about coffee, or if you just want something simple, skip it. It can be a little bit noisy and there definitely is a learning curve with “getting to know” it. For example, while I love mine, there is a part of me that feels like my parents kind of hate it and would just rather use their regular coffee pot!
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photography by Laura Saur.